ELAH.FM SUPPORT

Need help? Start here.

Find help with listening, synchronized lyrics, personalized HypnoPop albums, the Elah AI Intake and album delivery.

ALBUM DELIVERY

Your album is created for you.

When does the 7-day delivery period begin?

Your 7-day creation period begins after you complete your Elah conversational AI Intake.

What happens during those seven days?

A trained hypnotist is assigned to your personalized HypnoPop project.

Your intake is reviewed, your songs are written and produced, and the strongest tracks are selected and curated into your final 10-song album.

Could someone contact me during the process?

Yes. The hypnotist assigned to your project may contact you if additional information or clarification would help create a more personalized album.

How will I receive my album?

When your album is complete, you will receive a private Elah.fm link where your MP3 files can be downloaded.

Once downloaded, the songs are yours to listen to as often as you like.

YOUR MUSIC

Download it. Keep listening.

Personalized HypnoPop albums are delivered as downloadable MP3 files.

Your private delivery link is hosted on Elah servers and gives you access to the completed album and any included variations.

After downloading your music, you can listen from your phone, computer or preferred music player as often as you like.

What if my download link is not working?

Try opening the link in another browser or refreshing the page.

If you still cannot access your files, contact us and include the name and email address used for your order.

PERSONALIZED HYPNOPOP

Your 10-song album.

When does the 7-day delivery period begin?

The 7-day delivery period begins after your Elah conversational AI Intake has been completed.

Why does the album take seven days?

Personalized HypnoPop is not automatically generated and delivered immediately after your intake.

Your intake is reviewed, songs are written and produced, and the final collection is curated into a complete 10-song album.

How will I receive my album?

Delivery information will be sent using the contact information associated with your personalized HypnoPop order.

What if I have not received my album?

If seven days have passed since you completed your intake, contact support and include the name and email address used for your purchase.

ELAH AI INTAKE

Your music starts with your story.

Your conversational AI Intake gives the hypnotist creating your album the context needed to understand your goal, language, motivations, thought patterns and musical preferences.

The intake is not hypnosis. It is a guided voice conversation used to create a more personalized HypnoPop experience.

Before you begin

Use a stable internet connection Allow microphone access when prompted Find a quiet place when possible Give yourself enough time to complete the conversation

What if I have technical problems?

Check your browser microphone permissions and confirm that the correct microphone is selected on your device.

If you are still unable to complete the intake, contact us and we will help you.

VARIATIONS & MORE MUSIC

Keep the message. Change the sound.

Are song variations included?

Yes. Your personalized album includes five additional variations at no extra charge.

Variations give you another way to hear familiar language and ideas through a different musical treatment, helping keep repeated listening fresh.

Can I order more songs later?

Yes.

If you want additional HypnoPop created around the same goal, you do not need to complete another intake. We can continue working from the information already gathered for that goal.

What if I want music for a different goal?

A different goal requires a new intake.

That allows the new album to be created around the language, motivations, associations and thought patterns relevant to that specific goal.

HAVE A QUESTION?

It may already be answered.

Visit the HypnoPop FAQ for questions about listening, repetition, personalized albums, AI Intake and the coach program.

Visit the FAQ

STILL NEED HELP?

Contact Elah.fm Support.

Tell us what happened and include the track name, order information or intake details that will help us understand the issue.

Contact Support